POLICIES

Our commitment to transparency and your rights. Read our policies to understand how we operate.

Privacy Policy

How we collect, use, and protect your personal information

Last updated: December 2024

Terms of Service

Terms and conditions for using our website and services

Last updated: December 2024

Cookie Policy

Information about cookies and tracking technologies we use

Last updated: December 2024

Refund Policy

Our policy on returns, exchanges, and refunds

Last updated: December 2024

Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, shipping address, and payment information.

How We Use Your Information

  • Process and fulfill your orders
  • Communicate with you about your account or transactions
  • Provide customer support
  • Send you marketing communications (with your consent)
  • Improve our services and user experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our website and conducting business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Terms of Service

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Use License

Permission is granted to temporarily download one copy of the materials on MILLIONBONE's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title.

Disclaimer

The materials on MILLIONBONE's website are provided on an 'as is' basis. MILLIONBONE makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability.

Refund Policy

Return Window

You have 30 days from the date of delivery to return items for a full refund. Items must be in original condition with tags attached.

Return Process

  1. Contact our customer service team to initiate a return
  2. Receive return authorization and shipping label
  3. Package items securely and ship back to us
  4. Refund processed within 5-7 business days after we receive the return

Non-Returnable Items

  • Custom or personalized items
  • Items damaged by normal wear and tear
  • Items returned after 30 days
  • Items without original tags or packaging

Questions About Our Policies?

Questions About Our Policies?

If you have any questions about these policies, please don't hesitate to contact us.

Contact Us